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How mantra88 Handles Your Personal Information

When you open an account with us, you share personal details and payment information — your bKash number, Nagad wallet, or Rocket account among them.

Account data handled securelybKash, Nagad, Rocket payment privacyYour right to access and correct dataClear data retention termsBangladesh-region policy scope

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the personal data we hold on your account, request a correction, or ask us to delete specific records, contact our support team directly. We handle privacy requests separately from general account queries so your case gets the right attention. Response times depend on the nature of your request; data access requests are typically handled within a reasonable period under applicable rules.

Live Chat Open the chat widget from any page on mantra88. State that your query is a privacy request so our team routes it correctly from the start.

Email Support Send your privacy request to our support email address listed in your account dashboard. Include your registered phone number for faster account matching.

Account Dashboard Log into your mantra88 account, go to Account Settings, and use the Data Request option to submit a formal access or correction request directly.

HOW WE PROTECT YOUR INFORMATION

Security and Data Handling You Can Check

We apply SSL encryption across every page of mantra88, which means data moving between your device and our servers — including bKash transaction references and login credentials — travels in an encrypted channel. Your account password is stored in a hashed format; we cannot read it, and neither can our support staff. When you request a withdrawal to your Nagad or Rocket wallet, we run a verification step against the account name on file before processing. Cookies on our platform are used for session management and fraud detection, not for advertising profiling. You can clear cookies through your mobile browser settings without losing your account data.

SSL Encryption

Every session on mantra88 runs over SSL. Your payment details — bKash references, Nagad wallet numbers — move in an encrypted channel between your device and our servers.

Password Security

We store your password as a hashed value only. No staff member can read your password. If you forget it, the reset flow sends a one-time code to your registered phone number.

Cookie Usage

We use session cookies to keep you logged in and fraud-detection cookies to flag unusual access. We do not use cookies to build advertising profiles or share your behaviour with ad networks.

Data Retention

We keep your account and transaction records for as long as your account remains active and for a defined period after closure, in line with applicable legal obligations in your eligible region.

Data We Gather Across Your Account Activity

mantra88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect three categories of information when you use mantra88. First, account registration data: your name, email address, phone number, and date of birth — needed to verify your identity and keep your account secure. Second, payment transaction data: when you deposit via bKash, Nagad, or

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Rocket, we record the wallet number, transaction reference, amount, and timestamp. We do not store your mobile banking PIN or full wallet credentials. Third, device and session data: your IP address, browser type, and the pages you visit within our platform. This helps us detect unusual
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login attempts and protect your account from unauthorised access. We also collect support interaction records — if you contact us about a payment query or account issue, that conversation is kept so we can follow up accurately. All data collected is used solely for account operation,
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payment processing, fraud prevention, and communicating with you about your account. We do not sell your personal data to third parties. Eligibility to use our platform and the scope of this policy depend on your local law and the region from which you access the service.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on mantra88

These are the questions we receive most often about account privacy, data access, and payment record handling. If your question is not covered here, reach out through live chat or your account dashboard.

We collect your name, phone number, email address, and date of birth at registration. When you deposit via bKash, Nagad, or Rocket, we also record the wallet reference and transaction ID — never your PIN.

Yes. Log into your account, go to Account Settings, and submit a data access request. Our team will provide a summary of the personal data associated with your account within a reasonable timeframe.

We do not sell your data. Payment details like your bKash or Nagad wallet reference are shared only with the relevant payment processor to complete your transaction — and only to the minimum extent needed.

We retain your records while your account is active and for a set period following account closure, as required by applicable regulations in your eligible region. You can ask us about the specific period via support.

Contact us through live chat or the email address in your account dashboard. Label your message as a data correction or deletion request. We will review it and respond in line with applicable legal requirements.

No. Our cookies are limited to session management and on-platform fraud detection. We do not use tracking pixels or share cookie data with advertising networks outside of our own platform.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoMantra88 Glossary

How mantra88 Handles Your Personal Information

Reach Us About Your Privacy Rights

Security and Data Handling You Can Check

SSL Encryption

Password Security

Cookie Usage

Data Retention

Common Questions About Your Data on mantra88

01 What personal data does mantra88 collect when I open an account?

02 Can I see the data mantra88 holds about my account?

03 Does mantra88 share my payment details with third parties?

04 How long does mantra88 keep my account and transaction records?

05 How do I request that mantra88 correct or delete my personal data?

06 Are cookies on mantra88 used to track me across other websites?

Privacy Policy

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